Business Consultant

01 Feb 2018
18 Feb 2018
Contract Type
Full Time
Job Title: Business Consultant

Location: Newbury

Reports to: Business Consultancy Team Leader

About Role

Capita Software is part of The Capita Group. Capita Software creates solutions for Local Government and Social Housing covering areas ranging from Housing Management Systems, Housing Benefits administration through to Internet Payments. There is a need to appoint an experienced Business Consultant. You should be technically-minded and able to undertake all manner of consultancy services including implementation, system build of the suite of Open Housing modules with knowledge of Social Housing Business and Legislative requirements.

About Capita | Capita Software services

Capita has a strong heritage in the housing sector. Our many years' experience of working within it have allowed us to accrue in-depth knowledge and insight into the challenges and opportunities which housing providers face. The Capita Housing management system is a robust and feature-rich solution designed to help providers face those challenges and benefit from those opportunities. It comprises a comprehensive set of tools which have proven to transform customer/provider relationships and optimise the efficiency with which staff are able to accomplish numerous tasks.

Main Responsibilities

* To deliver product consultancy on defined Capita and third party products on the best methods of use to meet the business needs of customers who have either purchased or are appraising Capita products during a selection process
* To deliver quality training to customers who have purchased Capita Housing Products. Training which addressed the needs of the customers staff who will be using the applications, providing effective knowledge to allow the software to be used to good effect
* To make technical proposals for changes or implementation adaptations to Capita products to meet customer requirements or new legislation
* To understand the functionality and configurability of the Capita software products on which consultancy is to be provided including links to other Capita modules and interface to third party software system
* To understand the functionality and configurability of third party products on which consultancy is to be provided, ensuring correct installation and configuration for customers.
* To understand the business requirements of customers, both Local Authority and Housing Association in relation to application of Capita products and third party products to provide business solutions

Essential Experience

* Experience of OPENHousing /Capita Housing applications or other housing applications
* Demonstrable presentation/ training skills
* Driving Licence
* Experience of Open Contractor or other related Contractor products

Desirable Experience

* Experience within a Housing Association or Local Authority in a Social Housing role
* Experience of delivering business consultancy within a Housing environment
* Experience of Open Mobile or other related Mobile technology

What's in it for you?

At Capita, training and development aren't optional extras: they're how we do our job. We will motivate you to perform at your peak, recognising your achievements and rewarding them appropriately. As well as a generous basic salary we also give you 23 day's holiday, discretionary annual bonus, company pension scheme and access to voluntary benefit options including; child care vouchers, share save scheme, life assurance, holiday buy and many more designed to suit your own personal lifestyle. All of this, in a professional but fun environment.

What we hope you will do next:

Help us find out more about you by completing our short application process - click apply now.

Capita operates as an equal opportunities employer and we welcome all applications regardless of gender, marital status, sexual orientation, pregnancy, race, colour, ethnic origin, nationality, religion or beliefs, disability, age, political opinions or trade union membership.

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Capita Resourcing welcome applications from all suitably qualified people regardless of gender, race, disability, age or sexual orientation.

Capita Resourcing is a trading name of Capita Resourcing Ltd. Services offered are those of an Employment Agency and Employment Business. Applicants will be required to register with us.

If you are successful with your application, you will need complete Capita's vetting and screening checks. This will include, but not be limited to, Reference Checks, a Criminality Check, Financial Probity Check, Sanctions Check and Media Check

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