Showroom Manager

Recruiter
Reed
Location
Evesham
Posted
11 Feb 2018
Closes
16 Mar 2018
Sector
Retail
Contract Type
Permanent
Hours
Full Time
My International client who pride themselves on their Customer service, are currently seeking a Showroom Manager to join their growing business.
The purpose of the role is to fully manage and develop a busy showroom environment, inspiring customers, delivering an exceptional standard of customer service, and ultimately generating leads.

Please note the working hours are 40 hours Monday – Sunday and the candidate would need to be flexible to accommodate some weekends.

Main duties to include:

• Work with the Head of Customer Service to define and execute the strategy for the Showroom.
• Maximise the contribution of the Showroom to the business by generating and managing sales opportunities.
• Promote and nurture a consultative sales approach with consumers.
• Implement and maintain contact with local retailers to ensure we are working in partnership with them to meet consumer needs and maximise sales opportunities.
• Control the showroom charter with retailers linked to receive showroom leads through visits, calls and invites into the Showroom.
• Develop and execute a marketing plan to grow visitor numbers and promote awareness of the Showroom.
• Identify and implement continuous improvements to the approach in the Showroom with the aim of enhancing the consumer experience and increasing sales opportunities.
• Ensure the Showroom team always have up to date knowledge of our products.
• Ensure individual team members have clear objectives and development plans and that the necessary training and help is provided in order to meet their objectives.

The ideal candidate will have:

• Excellent customer service skills
• Experience of managing and leading a team of people within a sales environment.
• Proven sales, marketing and project management skills.
• Passionate about delivering excellent customer service.
• Proficient in Microsoft Word, Excel, PowerPoint, Projects, Photoshop basic.
• Full clean driving licence

Reed Specialist Recruitment Limited is an employment agency and employment business

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