Service Desk Analyst / 1st / 2nd Line IT Support
IT Support Technician - 1st / 2nd Line - Service Desk Analyst - £29,000 Role: 1st / 2nd Line IT Support Location: Guildford Salary: £25,000 - £29,000 + 24 days holiday Interviewing Immediately - Apply Now A long-standing institution are looking for a new member to join their team of IT support analysts. They're looking for a 1st / 2nd line IT support analyst with an all-rounded set of skills in Active Directory, Office365, and Exchange who is able to provide high quality remote, telephone, and deskside support. The company allows plenty of room for growth into senior roles and allows contact with a wide range of the latest technologies. Along with a huge 24 days standard holiday plus bank holidays, there is an extensive pension scheme that offers a highly competitive rate. Benefits: - Fully funded certifications - MCSE, MCSA, CCNA etc. Plenty of room for progression into a consultancy / managerial role In-depth training scheme 24 days holiday plus bank holidays Extensive pension scheme Main Responsibilities: - 1st / 2nd Line IT Support Helpdesk and Remote Support Desktop and Software Support Troubleshooting of Hardware Issues Installing New Hardware and Software Network Support Server Administration Essential Skills: - Active Directory / Group Policy Exchange / Office365 ITIL Framework Familiarity / Certification Exchange Server 2010 / 2013 Excellent customer service experience Routers, Switches, Firewalls Experience with Ticketing Systems Windows Server 2008 / 2012 / 2016 Desirable Experience: - SharePoint Azure VMware Citrix SCCM The client is looking to fill this opportunity immediately so please apply ASAP or get in touch on 0161 955 4270 to discuss in further detail. Alternatively, send your CV directly to me at gianni . prada @ itecco . co . uk This role would be suitable for: IT Technician, Service Desk Analyst, Helpdesk Analyst, IT Support, IT Support Analyst, Systems Administrator, 1st line, 2nd line, IT Engineer, Internal IT Support, Remote IT Support, IT Field Engineer Interviewing Immediately - Apply Now Established in Didsbury, ITECCO has grown to become one of the UK's most successful and fastest growing IT recruitment companies in the UK.