Remedial & Technical Supervisor - Construction/ Electrical Industry

Recruiter
hayden nash consultants
Location
Southend-on-Sea
Posted
10 Feb 2018
Closes
18 Mar 2018
Sector
Engineering
Contract Type
Permanent
Hours
Full Time

Remedial & Technical Supervisor - Construction/ Electrical Industry

£30,000 - £40,000

This well established Manufacturer is seeking a commercially astute professional to provide technical support and manage after sales procedures.

You will be supporting the internal sales team with both after sales and technical queries; resolving technical queries within internal sales department.; managing, processing and solving customer complaints, including customer site visits where required; managing costs and re-charging suppliers or parent company where appropriate; managing remedial returns, testing where necessary and organising return of failed parts to applicable manufacturer.

The ideal candidate should have an Electrical Engineering background within Lighting, knowledge of current installation standards and site procedures and practices. You should be commercially astute with excellent customer service after sales experience.; have the ability to administer a busy workload, prioritise effectively and adhering to tight deadlines; good trouble shooting and problem solving skills with an ability to communicate with tact and diplomacy when coping with difficult situations; capability to work to own initiative and within a team to achieve challenging targets

Location: Essex

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