Desktop 2nd Line Support; Mac; Windows; London; £25-£30

Langley James
London (Central)
09 Feb 2018
16 Feb 2018
Contract Type
Full Time
2nd Line Support required for a retail company based in Oxford street. this is an urgent requirement with an immediate start!

Supporting over 250 users across 2 locations, you will be, with the support of a small team, managing all incoming user requests both face to face and telephone with a focus on hardware, OS images, applications and network connectivity.

You will have the experience to be able to propose potential technical improvements and also lead or participate in ad-hoc projects.

You will need -

·Previous experience in a similar role - ideally within the retail sector
·Experience of supporting both Windows and Mac environments
·Skills in data replication and back up
·Experience of HDD imaging and destruction
·Customer support skills
·Excellent communication skills
·Understanding of business processes and compliance
·A full, clean, UK driving license
·If you hold any MCSE, MCSA, MCP, MCDST, CCNA etc - this would be advantageous

The client is offering a salary of £25-30k. Interviews will be held immediately with an ideal start at the end of January - so don't delay! If you have the necessary skills and experience and are available immediately (no contractors please), apply now.

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