Third Party Impact Claims Handler

Penguin Consultants
08 Feb 2018
16 Feb 2018
Contract Type
Full Time

Third Party Impact Claims Handler

Salary: £18K plus, DOE

Department: Motor/Operations

Role Description: To manage and settle third party impact claims and provide an excellent service to all clients and customers.

Key Accountabilities:

· Negotiate and settle portfolio of third party impact claims.

· Understands the weekly/monthly targets of the team and how this affects overall financial performance of the company.

· Deal with complaints in accordance with our clients complaints policy.

· Actively seeks to develop oneself and takes responsibility for own training and development.

· Has knowledge and a clear understanding of company policies and procedures.

· Have a positive attitude to changes and business development.


· Quality focused role - providing quality services to all insurer client and customers.

· Team focused - working with colleagues throughout the business to produce quality outcomes and meet business objectives.

· Reactive - Responds to varying workload as dictated by team leader.

· Pro-active - Ensuring SLA’s & KPI’s are met.

· Competent use of technology.

Qualifications and Experience:

1. Candidates require GCSE’s or equivalent

2. Good working knowledge of all IT systems

3. Good negotiation skills

Core Competencies:

· Claims management experience preferred (but not a necessity)

· Excellent organisational skills

· Good communication - both written and oral

· Good IT skills

· Ability to remain focused during extremely busy periods

· You will become a member of their Motor Claims Team

· Team size - 14

Hours of work:

9:00am - 5:30pm Monday to Friday

Similar jobs

Similar jobs