Third Party Impact Claims Handler

Recruiter
Penguin Consultants
Location
Holcot
Posted
08 Feb 2018
Closes
16 Feb 2018
Sector
Accountancy
Contract Type
Permanent
Hours
Full Time

Third Party Impact Claims Handler

Salary: £18K plus, DOE

Department: Motor/Operations

Role Description: To manage and settle third party impact claims and provide an excellent service to all clients and customers.

Key Accountabilities:

· Negotiate and settle portfolio of third party impact claims.

· Understands the weekly/monthly targets of the team and how this affects overall financial performance of the company.

· Deal with complaints in accordance with our clients complaints policy.

· Actively seeks to develop oneself and takes responsibility for own training and development.

· Has knowledge and a clear understanding of company policies and procedures.

· Have a positive attitude to changes and business development.

Knowledge:

· Quality focused role - providing quality services to all insurer client and customers.

· Team focused - working with colleagues throughout the business to produce quality outcomes and meet business objectives.

· Reactive - Responds to varying workload as dictated by team leader.

· Pro-active - Ensuring SLA’s & KPI’s are met.

· Competent use of technology.

Qualifications and Experience:

1. Candidates require GCSE’s or equivalent

2. Good working knowledge of all IT systems

3. Good negotiation skills

Core Competencies:

· Claims management experience preferred (but not a necessity)

· Excellent organisational skills

· Good communication - both written and oral

· Good IT skills

· Ability to remain focused during extremely busy periods

· You will become a member of their Motor Claims Team

· Team size - 14

Hours of work:

9:00am - 5:30pm Monday to Friday

Similar jobs

Similar jobs