IT Technician

Recruiter
Aspire Cambridge
Location
Bury St Edmunds
Posted
12 Feb 2018
Closes
15 Feb 2018
Contract Type
Permanent
Hours
Full Time
aspire cambridge are recruiting an IT Technician on behalf of our client based in Bury St Edmunds however you'll also be required to cover an additional site in Sudbury. Ideally, you'll live within a 30 minute commute of Bury St Edmunds and own your own vehicle for travel purposes between sites. Our client's group of companies cover manufacturing, distribution and retail. We are seeking someone who is pro-active, approachable, can work independently, and is willing to go the extra mile to meet the demands of the job. Main duties will be: Support of Windows desktop, laptop and server systems (Windows 7, 10, Server 2008, 2012) Support of the network infrastructure (firewalls, switches, WiFi, etc.) Alongside our clients EPOS provider, supporting their till systems. Assisting with support of business systems (accounts, sales, warehousing, email, ERP, CCTV, CRM, etc.) Support of telephone systems Support of mobile devices (smartphones, tablets) Maintaining documentation (network information, procedures, asset register, software licences, etc.) Out of hours support where necessary There will also be an occasional requirement to provide remote support to the other companies in the group and a very occasional requirement to travel to them. Our clients retail stores operate 7 days a week including bank holidays and you will be required to work on some of these days and also be prepared for call outs and remote support. Candidate Profile: 'A' Level or equivalent educated (e.g. Level 3 National Diploma) or relevant IT qualification Minimum 1 year experience in a hands-on IT support role Excellent organisational skills Excellent analytical and problem solving skills Able to work independently with minimal supervision Good prioritisation skills and be flexible enough to adapt plans Eager to learn and develop skills Essential Skills / Experience: Windows desktop systems support Good knowledge of MS Office Basic understanding of TCP/IP networking Mobile devices configuration and support (IOS, Android) Full drivers licence and own transport Desirable: Relevant industry qualifications (e.g. Microsoft, ITIL, etc.) Windows server systems support Server virtualisation experience (preferably VMware) Experience of digital or IP telephone systemsStart: ASAP Location: Bury St Edmunds, Suffolk Hours: M-F Full Time Salary: 18,000 to 22,000 Benefits: Pension, Life Assurance, Generous Staff Discount Scheme in Stores and Restaurants. Mileage Reimbursed. If you are interested in this position, feel you have the relevant skills and would like to apply please call our team on 01223 855440 or apply online. Whilst we'd love to get back to every applicant, it is not always possible, so if you haven't heard from us within 3-5 days, please note that your application has not been successful on this occasion. aspire cambridge ltd is acting as an employment agency in regards to this vacancy. Our accredited recruitment consultants offer specialist marketplace expertise across our seven specialist recruitment divisions; engineering and manufacturing, finance and accountancy, hospitality, information technology, legal and hr, office support and sales and marketing. Our ever-expanding network of client companies exceeds 3000 active organisations that we engage with on a regular basis. We have an unrivaled knowledge of the jobs marketplace so it's no wonder that we hold an impressive track record of exceeding client and candidate expectations. How do we do it? By "placing people first". - provided by Dice ANDROID, CRM, ERP, FIREWALL, IOS, ITIL, MICROSOFT, MOBILE, SAP CRM, WINDOWS, WINDOWS 7, WINDOWS SERVER

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