Customer Service Assistant

Elliot Scott Group
West Sussex
11 Feb 2018
16 Feb 2018
Contract Type
Full Time
Elliot Scott Group are looking for enthusiastic customer service staff to join their newest project at London Gatwick Airport. This role is to start in February 2018 and will run throughout the Spring and Summer months, with the view to continue throughout the Winter. We are proud to offer both confirmed Full Time and Part Time vacancies.

Your Role

You will be one of the amazing ground crew that we have on site at Gatwick Airport, and be part of a team that has received glowing feedback from passengers and senior management at Gatwick. You will be helping and assisting airline and airport customers throughout the whole airport experience. From meet and greet in the drop off zones, through to the airline check in process and onto the boarding of flights. You will be a key figure in the day to day running of the airports operations and will work closely with management in achieving airport targets.


To be considered for the position, you will need the following to work at Gatwick Airport;

- Valid ID (Passport, EU ID Card, Drivers Licence accompanied with Birth Certificate)
- Non-EU Citizens will be required to have a valid VISA/Residence Permit along with a valid passport
- Proof of National Insurance (Ni Card, P45, P60, HMRC Letter)
- 5 year checkable reference history
- Shift Information

We have a mixture of Full and Part time shift patterns available. We are looking for flexible, hardworking people as part of your role will be to offer your services to our contingency operative resource. This is for when there is disruption at Gatwick and we need some extra staff on the ground to help.


All new starters will be given training on site at Gatwick with one of our dedicated trainers. You will receive training for every part of your role, so that you can handle different scenarios with ease.

Pay Rates

Pay rates are ranging from £8.25ph – £11.00ph

If you’re interested in our position, please apply online or contact the aviation department on (Apply online only). Once you have applied for the position, one of the Elliot Scott team will be in contact to discuss your application

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