Online Content Editor

11 Feb 2018
16 Feb 2018
Contract Type
Full Time
You'll be responsible for creating optimisation and personalisation customer experiences in our optimisation tool. You'll be a key member in a team advising key stakeholders of the business about progress and results of these tests as well as recommendations going forward.

You'll need to have a good understanding of customer experience, HTML and personalisation

The Personalisation team at NEXT: -
• Develop the Personalisation strategy and vision
• Implement personalised customer experiences from data driven insight to make it the best possible for each and every customer
• Use testing to optimise the site and drive efficiency in the shopping journey

About the Role: -
• Be responsible for creating optimisation tests and personalised customer experiences on and our international sites
• Develop innovative solutions that improve the user experience and drive personalisation, improving usability and showcasing more relevant content to customers
• Assist project managers in bringing to customers new and exciting initiatives such as sale, new season launches, website campaigns and more
• Suggest and create multivariate and A/B tests.
• Working closely with our QA team to ensure all tests are signed-off and deployed on time.
• Review test results with the Customer Experience Analyst, to understand the impact to drive new ideas and continual improvement
About you:-
• Have a minimum of 1-2 years' experience ideally in Ecommerce or Business Systems background (preferably including International websites).
• Experience in planning, executing and analysing desktop/mobile/tablet optimisation tools such as Qubit, Monetate or Maxymiser
• Have excellent written and verbal communication skills to build effective relationships with colleagues throughout the business.
Be organised and able to work in a fast-paced, energetic and exciting agile environment

  • Bonus Scheme
  • Pension Scheme
  • ShareSave Scheme
  • Life Assurance
  • Childcare Vouchers
  • Staff Discount
  • On-site Nursery

About Next
You know Next, but did you know we're a FTSE-100 retail company employing over 43,000 people across the UK and Ireland. We're the UK's 2nd largest fashion retailer and for Kidswear we're the market leader. At the last count we have over 540 stores, plus the Next Directory and it's now possible to buy on-line from over 70 countries around the world! So we've gone global!

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