Cloud Productivity Specialist - O365

Collective Recruit
11 Feb 2018
16 Feb 2018
Contract Type
Full Time
Our client is widely recognised as a market leader in the information security industry. They have a comprehensive range of information security products and a range of IT software and hardware to enable clients to protect their online information. They are looking for a Cloud Productivity Specialist to join their team to act as a Technical Specialist in Cloud Productivity (Office 365) technologies, providing advice, design, delivery and support to our clients customers and managed services.

To carry out a varied selection of duties including, but not limited to:

* Technical consultancy on Microsoft O365 customer projects
* Assisting Sales staff in identifying and qualifying opportunities.
* Providing technical pre-sales support by attending meetings, conference calls, providing technical web demonstrations and in any other way required.
* Technical scoping of customer requirements.
* Creating high and low level technical documentation for customer consultancy engagements.
* 3rd line technical support for relevant SBL services.
* Provide in-house solution and product training to SBL staff.
* Maintain qualifications in relevant vendor accreditations

Skills / Experience Required:

* Expert knowledge in O365 technologies
* Experience of scoping and delivering cloud productivity deployments and migrations
* Minimum 2 years experience in a relevant 2nd/3rd line/consultancy role
* Ability to understand customer requirements and challenges
* Strong customer-facing skills
* Excellent communication skills both written and verbal
* Able to create high quality technical documentation

Desirable Knowledge/Qualifications

* Microsoft Exchange
* IT Security products
* Any vendor qualifications would be advantageous


* Hands on approach and a willingness to learn
* Enthusiastic and motivated
* Ability to prioritise
* Attention to detail
* Team player
* Able to work on own initiative

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