IT Operations Manager, Security, Service Desk, ITIL, MCSA

Recruiter
Reed Technology
Location
Harlow
Posted
11 Feb 2018
Closes
16 Feb 2018
Contract Type
Permanent
Hours
Full Time
IT Operations Manager- Security, Service Desk, ITIL, MCSA, Hardware, Microsoft

My client based in Harlow are looking for an experienced IT Operations Manager

Reporting to the Interim Head of IT Services you will be responsible for overseeing and managing the operational elements of the company IT provision to the user base including ownership of IT Service Delivery, and to be accountable for systems and data security.

You will manage and motivate all allocated resource, including management of the IT Service Desk provision.

You will need to be a Microsoft Certified Systems Administrator (MCSA) or above with the following experience:

* At least 2 years' in a technical lead / management position with line management responsibilities and at least 2 years' involvement in implementing and maintaining IT Security provisions for a medium sized organisation
* At least 8 years' experience in Infrastructure Management, including both hardware and software solutions
* Previous experience of managing an IT Service Desk, with an understanding of ITIL terms and practices
* Previous experience of reviewing and managing suppliers and support contracts
* In-depth understanding of recognised best practice techniques and frameworks for IT service delivery (e.g. Prince 2 and ITIL).
* Experience of working with Virtualisation Technologies, Microsoft product suite, including Exchange, Sharepoint, and CRM, Network and Firewall administration, including security elements, HP Hardware solutions

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Reed Specialist Recruitment is an Employment Agency and an Employment Business for permanent and temporary recruitment. In response to your application Reed will contact you by phone, email or SMS to discuss it and related opportunities. You can opt out at any time using the links provided

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