Beauty Therapist

Recruiter
Purely Recruitment Solutions
Location
Malmesbury
Posted
11 Feb 2018
Closes
16 Feb 2018
Contract Type
Permanent
Hours
Full Time
Job Description

Job Title: Therapist

Objective: To deliver a high standard of La Prairie, ila and other specialist treatments and consultations to all spa guests.

To take responsibility for keeping up to date with new retail and professional products and treatments.

To act as and to deliver the hostess role within the spa for spa guests, spa days and members.

To take responsibility for ensuring high standards of professionalism, presentation, conduct and customer service are delivered at all times.

To assist in keeping the spa and treatment rooms in a clean, hygienic, safe and in a well-maintained condition.

To work with the spa team in fulfilling the needs of the business.

To have a working knowledge of spa days, membership and all services provided within the spa.

Duties/Responsibilities:

• To deliver to our hotel guests, Spa day guests and members a total passion and commitment to excellence
• Responsibility for the care of hotel guests throughout their visit.
• Using own initiative to personally take any action appropriate to deliver a first class service
• To work as a part of a team in delivering a high standard of service, La Prairie treatments and other spa treatments to all spa guests.
• To assist in keeping the spa and treatment rooms in a clean, hygienic, safe and in a well-maintained condition.
• To assist in maintaining high levels of customer care and monitoring the hotel guests/members Spa experience, helping to constantly improve the service that occurs from the time the hotel guest/member enters through to the time when the hotel guest/ member leaves.
• To act as and to assist in the delivery of the hostess role within the spa for spa guests. To explain the layout of the Spa to ensure they fully enjoy their stay and check any concerns over possible contra-indications based on their medical questionnaire.
• To assist in ensuring all retail displays are replenished, well presented, clean and changed frequently in accordance to a pre-planned promotions schedule.
• Ensure stock security at all times.
• To take responsibility for cleaning of treatment rooms and showers and the end of each day.
• To assist in deep cleaning of treatment rooms and therapists areas.
• To assist the Senior Therapist in the induction of all new therapists.
• Ensure health & safety requirements are maintained within the treatment area and all necessary reporting practices are followed in the event of accident, equipment maintenance or failure.
• To assist in the proper monitoring and efficient use of laundry requirements.
• Assist in PR functions, open evenings and special promotional activities as required

Personal Development: Thorough and comprehensive training will be given where appropriate, delivered on and off the premises.

Core Skills Required: To hold a recognised therapist certification and demonstrate a high level of competency in delivering spa treatments.

To have had at least 2 years experience of delivering treatments to a high calibre clientele.

To demonstrate the ability to work effectively in a team and independently.

Be honest, reliable and Self-motivated.

Our client is open on Public Holidays including Christmas Day and New Years Day and as a result you may be required to work on these days. You will receive time off in lieu as detailed in your Statement of terms and Conditions of Employment

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