Field Service Engineer

Aigo Find
11 Feb 2018
16 Feb 2018
Contract Type
Full Time
Field Service Engineer – Essex

Salary - £23,000

aigoFIND are working with a leading IT service provider, who are looking to add a Field Service Engineer based in the Essex area to their team. The ideal candidate will be based around the Braintree, Bishop Stortford, or Colchester, or the surrounding area.

Role and Responsibilities
• Work on a variety of hardware such as Servers, PC's, Laptops and tablets
• To carry out your duties as a Field Service Engineer as per the company ISO9002 Quality standards manual ensuring adherence to all aspects relating to Field Service, Logistics, installations and customer care etc
• To ensure that all repairs are completed to the highest standard
• To liaise with customers whilst on site, ensuring always that they are aware of all actions and intended actions relating to their service call and thereby ensuring customer satisfaction
• Contracted Hours: 37.5 hrs per week
• Shift patterns: 09:00 – 17:30
• Out of hours cover: 24 hr cover alongside 17:30 – 22:00 Mon – Thurs; 09:00 – 22:00 Sat/Sun [Currently 1 in 5 weeks]
• Company property required: Company car, fuel card, laptop, mobile phone, boot-stock, toolkit
• Shift payments can add £2.5 to £3K to salary

Experience and Skills
• Experience in IT Support is required, preferably with field experience
• Excellent working knowledge of IT Systems - PC’s, laptops, Apple, DELL, HP
• EPOS experience is advantageous - WS4, WS5, WS6
• Network support experience is desirable, especially in CISCO
• Experience with Windows – XP, Windows10, and (Apply online only). Linux experience is also beneficial
• Ability to work independently and on their own initiative is key

aigoFIND operate & advertise as an Employment Agency for permanent positions and as an Employment Business for contract/temporary positions

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