Technical Support Engineer

Fort Recruitment
11 Feb 2018
16 Feb 2018
Contract Type
Full Time
We are seeking a Technical Support Engineer for this exciting opportunity in a National Company that operates within the Water Industry Gas Distribution Network within the UK. As part of its operation it also sells its products to Distribution companies overseas in mainly South America and Asia.

This is a fantastic opportunity for an experienced Software/Firmware engineer to join an ambitious firm and to travel worldwide as part of a great role.

The Company has an outstanding reputation in the industry designing and manufacturing electrical software/firmware products that are used across the UK Water and Gas Distribution Networks and as such it's overseas exports are going from strength to strength.

We are looking for someone who either lives in the Midlands region or someone who would be willing to re-locate to that area.

International Technical Support Engineer – Benefits Package
• A starting salary of between £30,000 and £40,000 dependant on skills and experience
• Fully expensed company vehicle (including a fuel card)
• A highly competitive bonus scheme related to performance
• All travel expenses are included
• Private medical insurance
• Personal Pension Scheme
• 25 days’ holiday per year

International Technical Support Engineer - Role overview
• Travelling to visit existing clients overseas in South America, Asia and Europe as and when required
• When not travelling you will be required to work at the firm’s Head Office in the Midlands
• Establishing new, and maintaining existing, relationships with customers
• Managing and interpreting customer requirements
• Offering after-sales support services including overseas technical support
• Supporting marketing by attending trade shows, conferences and other marketing events
• Making technical presentations and demonstrating how a product/service will meet client needs

International Technical Support Engineer – Candidate requirements
• Minimum of a HND in a related discipline e.g. a Software, Firmware or Electrical qualification
• Sound technical knowledge
• Candidates already working within the UK Water or Gas Sectors will be considered seriously although this is not essential
• What is essential is that the candidate has the right skills related to their qualifications
• Some foreign language skills would be useful; in particular Portuguese
• The ability to build relationships with clients quickly
• You will have excellent customer facing skills
• Independence
• A full UK driving licence
• You should be willing to travel abroad on a regular basis dependent on client needs

If you feel you have the necessary skills and experience for this International Technical Support Engineer role then please apply today.

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