Business Intelligence Analyst

Lands End
11 Feb 2018
16 Feb 2018
Contract Type
Full Time
A wise man once said that “the only constant is change”. Whilst everything is open for debate, what we do know is that in today’s world change is getting faster!

At Lands’ End we think this is great, as whilst change presents us with lots of challenges it also creates lots of new opportunities, and at Lands’ End we want to understand what these changes mean for us and our customers so that we can continue to evolve our offerings and provide our customers with great reasons to spend their hard earned money with us.

In order to do this we have to be informed, that is why we are building a Business Intelligence team that uses our customer data to deliver high quality performance information and actionable business insights. These insights will ensure Lands’ End delivers highly engaging business actions to create a truly inspired customer response. The Business Intelligence Analyst will play a key role in this team.

As a member of our BI team you will…

* Be driving business action and value from every piece of analysis and insight you create.
* Understand the business objectives, and work closely with Marketing and Merchandising teams to understand the actions being taken to achieve these.
* Understand the information demands and insights required to support the above actions.
* Understand our data landscape and work closely with our internal IS/IT teams and external data partners to make sure our data is robust, timely and accessible.
* Create simple analysis tools to enable the business to rapidly understand our complex multi-channel customer performance data.
* This will include Marketing (campaign and customer) performance analysis as well as Merchandising (product) performance analysis.
* Through regular review and digging into performance, you will also provide an early warning of emerging trends as they develop.
* You will also be working with teams across markets, cultures and time zones since your insight customers will be both in UK and Germany, and your IS partners will be across UK, DE and US.

So, what do you need to be a member of our BI team?

It goes without saying that you will have excellent analytical skills (and very dirty hands) but if you could also tick some of the following boxes, it would impress us greatly:

* Experience of Business Objects, SPSS, SQL, VBA, FastStats
* Previous experience (likely to be at least 3 years) of building and using advanced analytics within a B2C organisation to drive improved business performance
* An understanding of econometrics and other statistical modelling techniques would be very useful, which when combined with: * a proven track record of generating insight from 1st & 2nd party data,
* and a background in visualization in order to present unambiguous reports to our key stakeholders.

You will undoubtedly also have...

* Excellent communication and interpersonal skills
* The ability to multi-task, especially when under pressure
* The ability to work in a fast paced, changing environment
* Organisational and problem solving skills
* Tenacity, you will not want to let go until you uncover the real answer
* Solid MS Excel skills

So, what perks do we offer?

* Bonus Scheme
* Company Pension
* Health Insurance Plan
* Life Insurance
* Staff Discount
* Subsidised Restaurant
* Free Parking
* Free Leisure Centre Access

And, I hear you ask, who are we?

Lands’ End is a global multi-channel retailer designing and selling American classically styled clothes. We are also a company with a great story to tell. Since 1963, we’ve earned a reputation for quality clothing, being a great place to work and providing the best customer service in the industry. In fact, we believe in our product and our people so much that everything we sell comes with an unconditional guarantee.

What next?

If you like the look of what you’ve read so far, and think you’ve got what we’re looking for in a Business Intelligence Analyst, then click ‘apply’ and complete the short online application (it shouldn’t take more than 5 minutes) and let’s see where it takes us.

No agencies please.
You must be eligible to work in the UK

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