SC Cleared 3rd Line Support

Recruiter
Technical Resources Ltd
Location
Cumbria
Posted
11 Feb 2018
Closes
16 Feb 2018
Contract Type
Permanent
Hours
Full Time
Do you have live and valid SC Clearance?
Do you have 3rd Line Support experience?
Are you immediately available?
If so than I have the role for you.

Technical Resources are currently recruiting for the following position:
SC Cleared 3rd Line Support

Location: Cumbria
Start Date: ASAP
Duration: 3 - 6 Months
RATE: Negotiable

What will you be doing?
* The core focus of the role will be to ensure that the company's systems are reliable 24/7
* Provide proactive and reactive 3rd line onsite and remote server, storage and application support services to corporate infrastructure and customer end users
* Troubleshoot and resolve incidents relating to Infrastructure hardware and software
* Maintain and enhance standard processes and create new ones as applicable
* Take ownership of personal ticket queues and support colleagues when necessary to improve customer satisfaction whilst achieving contractual SLAs
* Provide technical expertise and assistance on project assignments
* cord recurring incidents in problem management system and conduct root cause analysis where necessary
* Contribute to service and infrastructure improvement initiatives
* Mentoring of 2nd line and more junior engineers

Must haves:
* MUST be SC Cleared
* Expert Active Directory architecture and design/migration skills
* Cloud integration skills
* VMWare/Hyper-V skills to Architecture design and implementation level.
* Windows desktop 7/10
* Windows server (Apply online only) build and administrator skills
* P2V skill set for both VMWare and Hyper-V

If you are interested in this role, can recommend anyone, or require further information; please do not hesitate to contact Michael Wasko on 01932822539 or via

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