Watch Manager

Laings of Glasgow
11 Feb 2018
16 Feb 2018
Contract Type
Full Time
Laings are Scotland’s oldest family jeweller with over 175 years of experience. The family run business is now in its 6th generation with 7 stores located across the UK, 3 shops nestled within the iconic Argyll Arcade in Glasgow, 2 in Edinburgh, 1 in Cardiff and a luxurious new store in West Quay, Southampton.

The Laings culture is one of mutual trust, respect and honesty. Our staff strive to be the best in the business and our aim is to provide our customers with an unforgettable, luxurious experience whatever the occasion may be.

The Southampton store is one of pure luxury and showcases the world’s best Watch and Jewellery brands along with Hand-selected Diamonds. The fast-paced deluxe environment is rivalled only by top London Boutiques.

We are now seeking an experienced Watch Manager to join the team on a full time and permanent basis working 5 days out of 7.

Responsibilities include:

· Assist Store Manager in developing sales staff

· Maintain good communication with directors, managers, staff and colleagues in other stores.

· Maintain a high standard of watch display for windows, shop interior and shop exterior ensuring others follow suit.

· Ensure that you and the team are focused on delivering our current Strategic Objectives

· Drive and motivate both yourself and your colleagues to ensure sales targets are met.

· Regular stock checking and organising immediate replenishment of best-selling key lines by working closely with Head Office.

· Make sure showroom and staff are safe and secure at all times following company procedure.

· Organise and undertake watch training when and where requested.

· Take control and responsibility in absence of Assistant Manager.

· Health and safety awareness and making sure your colleagues abide by Health and Safety guidelines

· Make sure all staff abide by general house-keeping duties in the shop.

Skills & Experience Required:

· Excellent communication skills - both written and verbal with the ability to influence without power

· Meticulous attention to detail and a stickler for quality

· Excellent interpersonal and customer service skills

· Ability to work under pressure and manage a diverse workload

· Ability to work as both part of a team and under own initiative

· Able to take responsibility for own actions and performance as well as other staff

· Demonstrates ability to develop and motivate others

· Commercially aware

· Must possess extensive watch knowledge

In return we can offer you extensive training & development opportunities, a competitive reward package including bonus scheme, healthcare, pension, 28 days holiday, childcare vouchers, generous employee discount scheme and a warm and welcoming working environment.

Be part of our future, join us.


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