Technical Service Lead

Forestry Commission
11 Feb 2018
16 Feb 2018
Contract Type
Full Time
Technical Service Lead, Farnham, Surrey or Roslin, Midlothian
£40,013 - £43,587, plus benefits

Background Information
Forest Research (FR) is the Forestry Commission’s research agency and is Great Britain’s principal organisation for forestry and tree related research and is internationally renowned for the provision of evidence and scientific services in support of sustainable forestry.

Purpose of the Job
To be responsible for the day-to-day business as usual operation of all FR’s IT services to ensure the delivery of a high-quality service portfolio.

To define, oversee and review all business processes in relation to the continued deliver of FR’s IT services, both to the internal user base and our customers. They will play a key role by providing a contract management function and will be responsible for the creation of Service & Operational level agreements.

The Technical Service Lead will also share responsibility for a range of duties with other members of the FR IT management team, including but not limited to Service Portfolio Management, Demand Management and Service Level Management. As the member of the team with the highest visibility of service consumption on a day-to-day basis, they will support the Technical Security Specialist with capacity management, including the review of existing capacity and the identification of any new requirements.

Apply now!

Please quote ref 1568414. Closing date: 11 March 2018 at 11.59pm
No recruitment agencies please.

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