Technical Support Consultant (SQL, Windows, UNIX, Support)

Recruiter
Ampersand Consulting
Location
Chippenham
Posted
11 Feb 2018
Closes
16 Feb 2018
Contract Type
Permanent
Hours
Full Time
Technical Support Consultant (SQL, Windows, UNIX, Support)

A leading UK FTSE 100 provider of IT solutions and services are looking to hire a Technical Support Consultant (SQL, Windows, UNIX, Support) to join a rapidly expanding hosted services team in Chippenham.

The Technical Support Consultant (SQL, Windows, UNIX, Support) role is split between providing adhoc support to all customers and completing scheduled work for the managed service customers. The successful applicant will be expected to take ownership of issues and see them through to completion.

Responsibilities for the Technical Support Consultant (SQL, Windows, UNIX, Support):

* 1st and 2nd line support for all technical issues relating to RDBMS and operating systems
* Undertake scheduled work for managed service customers eg database upgrades and copies
* Provide managed service customers with DBA and application expertise including Shell script maintenance and performance monitoring
* Support the SaaS solution
* Work within prescribed ISO27001 procedures
* Deal with calls and requests with SLAs

Experience for the Technical Support Consultant (SQL, Windows, UNIX, Support):

* Previous RDBMS administration experience. Knowledge of Ingres and SQL server would be advantageous
* Exposure to UNIX, Linux and Microsoft operating system environments
* Basic administration of SQL Server and ability to query databases (Required) of scripting languages, for example PowerShell
* A background of working in customer facing environments

To apply for the Technical Support Consultant (SQL, Windows, UNIX, Support) role please press the apply button

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