Cloud Productivity Specialist - O365

Recruiter
Collective Recruit
Location
North Yorkshire
Posted
11 Feb 2018
Closes
16 Feb 2018
Contract Type
Permanent
Hours
Full Time
Our client is widely recognised as a market leader in the information security industry. They have a comprehensive range of information security products and a range of IT software and hardware to enable clients to protect their online information. They are looking for a Cloud Productivity Specialist to join their team to act as a Technical Specialist in Cloud Productivity (Office 365) technologies, providing advice, design, delivery and support to our clients customers and managed services. Duties: To carry out a varied selection of duties including, but not limited to: Technical consultancy on Microsoft O365 customer projects Assisting Sales staff in identifying and qualifying opportunities. Providing technical pre-sales support by attending meetings, conference calls, providing technical web demonstrations and in any other way required. Technical scoping of customer requirements. Creating high and low level technical documentation for customer consultancy engagements. 3rd line technical support for relevant SBL services. Provide in-house solution and product training to SBL staff. Maintain qualifications in relevant vendor accreditations Skills / Experience Required: Expert knowledge in O365 technologies Experience of scoping and delivering cloud productivity deployments and migrations Minimum 2 years experience in a relevant 2nd/3rd line/consultancy role Ability to understand customer requirements and challenges Strong customer-facing skills Excellent communication skills both written and verbal Able to create high quality technical documentation Desirable Knowledge/Qualifications MCSE Microsoft Exchange IT Security products Any vendor qualifications would be advantageous Person: Hands on approach and a willingness to learn Enthusiastic and motivated Ability to prioritise Attention to detail Team player Able to work on own initiative

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