Quality Supervisor

Recruiter
Caring Connections
Location
Merseyside
Posted
11 Feb 2018
Closes
16 Feb 2018
Sector
Healthcare
Contract Type
Permanent
Hours
Full Time
New opportunity not to be missed! Caring Connections have an exciting opportunity for a Quality Supervisor to join our valued support team based in Knowsley. In return, as our Quality Supervisor, we offer a competitive salary of £18,200 per annum. We are a local charity delivering high quality, personalised support across Merseyside for over 20 years. We are committed to ‘Connecting People to the highest quality of care’ promoting independence, personalisation and reducing social isolation. The Quality Supervisor Role You will be responsible for the supervision of care support workers, provision of care and to provide quality assurance for care delivery. Included in your full time role you will carry out a rota of 20 hrs of care - providing personal and practical care services for adults with a wide range of illnesses and disabilities. Key duties include: - Provide high quality care and support to vulnerable individuals. - Provide supervision to a caseload of Care Support Workers. - Be proactive to ensure effective preparation of Care Plans and Risk Assessments, for approval by the Registered Manager. - Undertake Care Support Worker supervisions and quality assurance checks. - Undertake appraisals for Care Support Workers. - Create and manage individual care delivery files, ensuring that care plans are kept up to date and records are kept as required. - Ensure that all relevant stakeholders receive a copy of individual care plans in line with data protection guidelines. - Liaise with all relevant stakeholders, i.e. Service-users, families, social workers, district nurses etc. - Undertake any administrative duties associated with the role when present in the office. - Ensure all service user / staff files are kept updated. - Undertake service-user reviews in clients’ homes at regular intervals as agreed with the Registered Manager (usually on a 6 monthly basis). - Ensure that all relevant information is input and stored on relevant software. - Take care of any issues arising with staff and/or service-users, ensuring that files and key stakeholders e.g. Social workers, District Nurses are kept updated. Our ideal Quality Supervisor will have: - Level 2 qualification in Literacy (English) and Numeracy (Mathematics) - NVQ Level 3 Health and Social Care or equivalent qualification - Safeguarding Training at Level 2 - Experience of working as a Care Support Worker - Experience of liaison with health care and social work professionals - Experience of providing services for individuals with dementia and their carers. - Experience of the Care Quality Assurance Process - Experience of supervising other staff - Experience of dealing with Safeguarding Children, young people and Vulnerable Adults - Demonstrable evidence of teamworking, innovation and diplomacy skills - Understanding of the CQC Quality framework. - Strong interpersonal skills with the ability to interact effectively at all levels both internally and externally. - Evidence of making decisions and working pro-actively - Excellent organisational and interpersonal skills - Demonstrable initiative and commitment to the development of the business - Excellent IT skills Caring Connections is dedicated to recruiting the highest quality of staff. Our ethos is 'care is not just a job, it's a career, it's a vocation.' At Caring Connections we support all of our staff to develop a career in care, encouraging staff development and personal growth. We are committed to people developing careers in care and supporting their journey, people not profits. Don’t miss out on this fantastic opportunity! Click ‘Apply’ now to become our Quality Supervisor. Role subject to satisfactory DBS and Reference checks

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