ICT Service Desk Team Leader

Recruiter
NETWORX
Location
Nottingham
Posted
11 Feb 2018
Closes
21 Feb 2018
Contract Type
Permanent
Hours
Full Time

ICT Service Desk Team Leader
Nottingham
£27,975 - £31,488 per annum
Permanent, 35 hours per week

Our client is looking to recruit an ICT Service Desk Team Leader to join their ICT team.

You will need to have experience working on an ICT service desk and in a terminal services environment. The role requires an up to date knowledge and experience of using Microsoft Windows and Microsoft Office. It is essential that you have ITIL Foundation V3 qualification. The post holder must have excellent communication and presentation skills, and have an NVQ level 4 in ICT or an equivalent ICT qualification. Experience of managing a small team and operating and adhering to SLA timescales is also required.

In return for your experience and values, they can offer the following benefits:

Competitive salary

  • 36.5 days leave including bank holidays
  • Defined Contribution Pension Scheme and Salary Sacrifice Options for Pensions
  • Family Friendly Working Policies e.g. Flexible Working, maternity/ paternity/ adoption leave policies
  • Comprehensive induction programme
  • Free in-house training courses
  • Benefits scheme offering discounts and cashback at high street shops and major supermarkets, gyms etc.
  • Free Health cashback plan and option to upgrade to include family members
  • Tax-free Childcare Vouchers through Salary Sacrifice
  • Free access to 24hr assistance program for advice and support

Our client is a social housing provider.

All shortlisted candidates will be invited to undertake an assessment.

All correspondence will be via your registered email address.

As a Disability Confident and Equal Opportunities Employer, our client welcomes applications from all suitably qualified candidates including those from black and minority ethnic (BME) groups and disabled candidates.

IT / ICT / Service Desk / ITIL / Team Leader / Supervisor / Manager / Help desk / 1st line / 2nd line / 3rd line / Delivery / Engineer / Technician / Analyst / Social Housing

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