Claims Adjuster

London (Central)
11 Feb 2018
21 Feb 2018
Contract Type
Full Time

Arthur have an opportunity for a Claims Adjuster professional.

We are working with a dynamic leading London Market Insurer who have recently had a significant period of growth. The company’s success is due to continuously expanding and developing their new systems, processes and knowledge.


This is a newly created Claims Adjuster position to be based out of their London office.

You will be joining a busy multi-class Lloyd’s claims team.

You will be responsible for leading the management of the claims operations predominantly within Financial Institution’s / D&O lines within the Global Markets. Working directly with the Head of Claims, driving performance, best practises and operational efficiency.

  • Drive and manage claims operational efficiency
  • Review, design and implement claims processes and quality control
  • Liaise with senior stakeholders on strategy and change
  • Report on SLA’s
  • Assist with production of claims reporting and MI
  • Draft third party outsource contracts, then monitor and report performance


Ideally experience in a previous claims adjusting role in UK D&O within the London / Lloyd’s Market

  • Previous claims handling or adjusting experience are essential
  • Able to demonstrate forward thinking ideas in line with London Market procedures
  • Technical knowledge and expertise in claims operations based functions and processes; specifically with regards to the Lloyd’s market
  • You will possess excellent communication and customer service skills to build relationships with clients, cover-holders and brokers
  • This role suits someone with drive, a proactive and pragmatic approach to working under pressure

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