Customer Service Advisor - Stockroom
Mothercare is the leading global retailer for parents and young children; you could be part of our brand putting customers at the heart of our business.
We are currently recruiting for a Stockroom Customer Service Advisor for a Part Time (30 hours) position to join our store based in Harlow.
As a Stockroom Customer Service Advisor, you will not only have a passion for our brand, but a dedication to the efficiency of our stock replenishment procedures.
You will be responsible for managing the stockroom and the delivery process, preparation of returns, managing customer orders, adhering to health & safety and replenishment of stock. We offer a competitive hourly rate, on the job training and an opportunity for career progression for the right person.
We need our Stockroom Customer Service Advisor to have the following skills:
- Maintaining appropriate stock levels on the shop floor
- Excellent organisation skills and able to prioritise effectively
- An open, enthusiastic and positive approach
- Excellent verbal communication skills
- The ability to work within a team
- Flexibility to support the business
- Able to work efficiently in a pressurised environment
- High standards of personalpresentation
- Excellent retail standards
So if the above sounds like you, then this could be the beginning of your new career.
These are exciting times at the Mothercare Group - for our customers and for our people.
Here at Mothercare, between 600,000 and a million people walk through our doors every week in the UK. Our business interacts with over 85% of pregnant women in the UK per year - more than any other single company. As the country's number one parenting retailer we have a responsibility to our customers.
Our products, from clothes through to toys and nursery furniture, are designed especially with our customers' needs in mind. It's through you as a Customer Service Advisor that our customers learn how much Mothercare cares; for example, that we are one of the few companies to hand check all our clothes before they reach the store, that we use non scratch velcro on our premature baby ranges and that we use poppers containing no nickel to protect delicate skin. Our toys are designed to inspire growing minds to learn through play. And because we care, they are hand finished with non-toxic paints.
Mothercare cares. If you care, come and join us.