Membership (CRM/Digital) Co-ordinator

Recruitment Bespoke Limited
London (Central)
11 Feb 2018
21 Feb 2018
Contract Type
Full Time

Membership (CRM/Digital) Co-ordinator

Membership Organisation

Central London

Basic Salary £34,739

Benefits Include: Generous Pension scheme, 25 days Annual Leave, Life Assurance, Income Protection Scheme, Private Medical Insurance, Season Ticket Loan, Cycle to work scheme, Eye test & Maternity or paternity pay above statutory levels.

12 Month Contract

My client is a well-established membership organisation who is currently recruiting for a

Membership (CRM/Digital) Co-ordinator join their team at their offices in Central London.

The post holder will be responsible for the successful implementation/configuration and delivery of the membership function of the new CRM system (Silverbear/Microsoft Dynamics) and website content management system (CMS/DNN). The Membership (CRM/Digital) Co-ordinator will work closely with different areas of the organisation to understand requirements and liaise with key stakeholders/developers to deliver the organisation’s digital goals

Experience, Skills & Knowledge Required


Minimum of 3 years’ experience of working with and implementing/configuring CRM technologies within a member focused environment

Experience of membership processes in a membership organisation

Experience of process mapping and documenting processes

Microsoft Dynamics CRM Configuration skills (including views and dashboards)

Experience of configuring a new Content Management System (CMS)

Experience of liaising with developers - Knowledge of online payment systems/processes

Experience of using an email marketing tool to manage advertising and communication campaigns - An analytical/critical problem-solving led approach

An understanding of process re-engineering/customer self-service

Experience of user acceptance testing

Attention to detail

Working knowledge of Data Protection and GDPR

To work on your own as well as part of a team

Proactive approach to managing own workload

Communicate in a timely manner and maintain accurate documentation

Support diversity and equality in the workplace


Experience of working within a professional association

Knowledge of the DNN Content Management System (CMS)

An understanding of the health sector

To apply to this role please send your CV

Due to the volume of applications we are only able to contact successful applicants. Therefore if you have not heard from us within 10 working days please deem your application as unsuccessful on this occasion.

membershipbespoke is acting as recruitment business in relation to this role. membershipbespoke positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

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