Credit Controller - Italian speaking

Consumer Additions Ltd
11 Feb 2018
16 Mar 2018
Contract Type
Full Time

Consumer Additions is working in partnership with a luxury Fashion brand who are looking for an Italian speaking Credit Controller to join their team. Based in Central London, in their fun and vibrant offices.

This role will have a focus on reducing debts - with a majority of their customers being Italian speaking - and improving cash flow. Working in a small team, the role has arisen due to continued growth in the company.

Main responsibilities:

  • Chasing debts by telephone, email and other correspondance
  • Managing and fostering strong customer relationships
  • Sending statements and final demands.
  • Weekly reports to the Credit Control Manager
  • Account reconciliations
  • Raising Credit Notes
  • Dealing with internal and external queries: copying invoices, proof of delivery, statements, etc.
  • Keep customer history updated and record any relevant information or communication

Personal Requirements

  • 12 months Credit Control experience, ideally in a Retail/ Consumer background
  • Italian fluency a strong advantage
  • Strong IT skills, with a good working knowledge of Excel (Pivot Tables, V-lookups)
  • Excellent communication skills, verbal and written
  • Excellent organisation skills, with the ability to multi-task
  • Proven team player, resilient and approachable
  • Works with honesty, integrity and flexibility

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