Assistant Store Manager

Tower Boots London Ltd
London (Central)
11 Feb 2018
21 Feb 2018
Contract Type
Full Time


Multi-Award winning Independent Footwear Retailer, TOWER London, was founded in 1980. A trailblazer in London’s independent footwear retailer scene, TOWER London is fast becoming THE go-to destination for footwear and accessories for men, women, and children from the likes of Converse, Vans, Timberland, Dr. Martens, Kickers, Lacoste and Hunter.

With two operating offices in Shoreditch (Headquarters) and North London (Distribution Centre), we are a diverse company that prides itself on its work ethic, service to customers and our dedication to being the best in the industry

As a highly professional company, TOWER London is looking for a like-minded candidate


- Minimum of 2 years retail management experience required

- Ideally previous experience in retail management with a branded footwear retailer

- Excellent time management and planning capabilities

- Strong commercial awareness

- Strong visual merchandising skills

- Excellent communication skills


- Manage and motivate the performance of the team to ensure sales targets are met and exceeded

- Be a strong presence on the shop floor to drive sales and KPI performance

- Install a culture of exceptional customer service through coaching and development

- Assist the Store Manager in monitoring product knowledge and improving where necessary

- Assist Store Manager in ensuring all paperwork, policies and procedures are carried out efficiently and accurately

- Working with the Store Manager to ensure the store is working to the highest operational standards- Drive and deliver KPI’s to targets set

- Deputize in the absence of the Store Manager

- Manage presentation of company merchandise and make commercial decisions based on relevant store and competitor information

- Communicate and ensure the adherence to all company policies and procedures from all staff and deal with non-compliance accordingly

- Ensure your team are versed in hourly, daily, weekly targets etc. and are aware of key trends and promotions in store

- Maintain an awareness of current and market trends, understand forthcoming customer promotions and monitor local competitors as and when required

- Carry out all additional duties where and when necessary within the defined levels of responsibility and accountability for your role

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