Contract IT Service Desk Analyst

Deerfoot IT Resources Ltd
11 Feb 2018
21 Feb 2018
Contract Type
Full Time
1st / 2nd Line Support Technician- £18p/h - £20p/h
6 month contract

This exciting new job role is based in a stunning area just outside of Reading accessible only to people who are able to drive. The successful candidate will get to work in a stunning, rural office, while working with a team of IT specialists as a Helpdesk Analyst / 1st line Support Engineer delivering support in a multi-site organisation including remote workers. Our client is a well-respected organization within the charitable sector.

Skills / Environment
* Microsoft Windows Operating Systems - XP, 7, Windows 8, Windows 10
* MsOffice Application Suites - Office 2010 / 2013 / 365
* Microsoft Windows Server 2008/2012/2016
* Microsoft Exchange 2010/2016
* System Administration
* Desktop Support
* Active Directory
* IP Telephony (Cisco)
* IP Video Conferencing
* General PC network support

Role Overview
This role will require the successful individual to provide first line support within the Service Desk team. Predominately taking calls and responding to logged request in an automated call logging system. The ideal candidate should have excellent customer support experience with a good technical knowledge in IT.

This role may be suitable for the individuals who have held the following roles: 1st Line Support Analyst, Helpdesk analyst, Support Desk Analyst, Service Desk Engineer, IT Support Engineer, IT Support Technician. IT technician.

We are keen to build strong relationships with IT consultants based on providing a transparent and supportive service. Now in our 18th year we pay promptly and are a stable contracting partner in good financial health. Deerfoot IT: Est. 1997. REC member. ISO certified. *Each time we send a CV to a recruiting client we donate £1 to The Born Free Foundation (charity no. 1070906). We never send your CV without your email authorisation.

Deerfoot is acting as an Employment Business in relation to this vacancy.

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