Wealth Operations Administrator

First Recruitment Services Limited
11 Feb 2018
16 Mar 2018
Contract Type
Full Time

Working for our respected client in Horsham we are looking for an experienced wealth operations administrator to provide analytical support for a team of Financial Advisers. The role will include processing transactions, applications, servicing clients and technical support and complex queries.

Key Activities & Responsibilities:

  • Ownership of the asset transfer process, managing queries and communications with Custodians and Adviser firms
  • Arranging set-up of requested assets, reviewing compatibility and sourcing necessary information
  • Liaising with external parties to settle Corporate Action notifications
  • Set-up and ongoing maintenance of Compliance rules
  • Investigating and resolving system exceptions within agreed service levels, escalating where necessary to ensure timely resolution
  • Identify trends in system and processing exceptions to help facilitate service and training improvements
  • Undertaking corrections and price comparisons
  • Handling of exchange trades through the Order Management System and external Brokers in an accurate and timely manner, working within our Best Execution Policy
  • Daily transaction reporting to the FCA
  • Daily review of cash and stock reconciliations
  • Weekly reconciliation for all Servicing, DFM and Platform fees and House account activity
  • Weekly control reporting across the Platform, including review and analysis of trade execution
  • Maintaining a thorough knowledge of individual and departmental responsibilities
  • Continuously seek ways to identify and improve inefficient processes
  • Assist with ongoing maintenance of processing procedures and support documentation
  • Frequent interaction with internal and external parties by telephone, email and in person
  • Build strong relationships through proactive measures and quality service
  • Assist with the resolution of customer complaints
  • Ad hoc projects when required

The ideal candidate will have

  • Recent experience of working as an administrator within a previous financial services organisation or IFA practice
  • Previous experience within a technical or analytical support role within Financial Services would be preferable
  • Attention to detail and accuracy
  • Good communicator on the telephone, and someone who purveys confidence to clients
  • Strong excel skills

First Recruitment Services are acting as an employment agency in relation to this vacancy.

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