Product Owner - Digital

Recruiter
Spring Technology
Location
London (Greater)
Posted
11 Feb 2018
Closes
21 Feb 2018
Contract Type
Permanent
Hours
Full Time
Digital Product Owner - City of London - Perm - £38k - £43k per annum plus bonus

The Company
An experienced Digital Product Owner is required by a Financial Services company, in the City of London.

The Role
This role will be part of the team, transforming the customer experience digitally and online for the
business.

Responsibilities
*Accountable for the design, management and optimisation of all customer journeys, ensuring they continuously meet customer needs and our customer satisfaction targets
*Continuously monitor and optimise the Journey and product performance throughout the entire end to end customer lifecycle
*Identifying strengths / weaknesses and opportunity's, based on data and insights
*Working closely with the Digital team to create and agree product user stories and be ready to test them
*Driving innovation and product improvement across the whole product portfolio
*Acting as product expert when engaging with other business areas
*Identifying content needs throughout the customer journey and working with content producers to ensure it meets their needs
*Managing User acceptance testing for all new product features
*Driving digital and industry best practice across all journeys

Experience Required
*Demonstrate good experience of digital product management
*Be able to effectively communicate and influence people and teams
*Have excellent analytical and problem solving skills, always looking to make data driven decisions
*Have a collaborative approach, working across technical and non-technical teams and managing key stakeholders
*Be passionate and effective at delivering a product vision and agile ways of working
*Be able and resilient to complexity and ambiguity in a fast-changing environment
*Have strong project management and prioritisation skills
*A working knowledge of Agile product development methodology and scrums
*Be able to run and take part in effective workshops
*Be able to document, manage and govern the complex processes that drive and underpin the customer journeys

Benefits for this position include:-
20% performance related bonus
Life assurance
Bupa healthcare
General pension and annual leave
Flex benefits and much more.

If you are interested in this position, please apply now for immediate consideration.

Spring Technology is acting as an Employment Business in relation to this vacancy.

Spring Technology is an Equal Opportunities employer; we welcome applicants from all backgrounds.


This job was originally posted as www.cwjobs.co.uk/job/79986171

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