Cloud Productivity Specialist - O365

West Lutton
11 Feb 2018
21 Feb 2018
Contract Type
Full Time

Our client is widely recognised as a market leader in the information security industry. They have a comprehensive range of information security products and a range of IT software and hardware to enable clients to protect their online information. They are looking for a Cloud Productivity Specialist to join their team to act as a Technical Specialist in Cloud Productivity (Office 365) technologies, providing advice, design, delivery and support to our clients customers and managed services.

To carry out a varied selection of duties including, but not limited to:

  • Technical consultancy on Microsoft O365 customer projects
  • Assisting Sales staff in identifying and qualifying opportunities.
  • Providing technical pre-sales support by attending meetings, conference calls, providing technical web demonstrations and in any other way required.
  • Technical scoping of customer requirements.
  • Creating high and low level technical documentation for customer consultancy engagements.
  • 3rd line technical support for relevant SBL services.
  • Provide in-house solution and product training to SBL staff.
  • Maintain qualifications in relevant vendor accreditations

Skills / Experience Required:

  • Expert knowledge in O365 technologies
  • Experience of scoping and delivering cloud productivity deployments and migrations
  • Minimum 2 years experience in a relevant 2nd/3rd line/consultancy role
  • Ability to understand customer requirements and challenges
  • Strong customer-facing skills
  • Excellent communication skills both written and verbal
  • Able to create high quality technical documentation

Desirable Knowledge/Qualifications

  • MCSE
  • Microsoft Exchange
  • IT Security products
  • Any vendor qualifications would be advantageous


  • Hands on approach and a willingness to learn
  • Enthusiastic and motivated
  • Ability to prioritise
  • Attention to detail
  • Team player
  • Able to work on own initiative

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