Learning & Development Manager - Support Centre

11 Feb 2018
16 Mar 2018
Contract Type
Full Time

Learning and Development Manager (Support Centre), Premier Inn & Restaurants, £60-65k + car allowance, 30% bonus and benefits

What will you be doing

You will be working within our Premier Inn & Restaurants Learning & Development team to develop deliver a comprehensive training strategy and plan across our business. This role will focus on supporting the Support Centre in ensuring the business plan is delivered.

You will ensure that we have joined up management training that is connected to Management Skills in our Operations, is fit for all functions whilst being agile enough to accommodate areas that require direct focus.

Taking responsibility for design and production of all learning materials to support functional development across PI&R Support Centre. This will include delivering function specific academies that could include professional qualifications.

Finally, you will be responsible for the delivery of core training to support performance in role and talent succession planning requirements.

Why we would like you to apply

You are an expert in your field bringing extensive knowledge of training strategy and development of core skills allowing you to give the right support, to the right people, at the right time.

You will get excited by the opportunity to engage with the business and develop their skills plan with effective measurement and stakeholder engagement that will link directly to the talent pipeline.

You’ll have an eye for detail that allows you to ensure that we are meeting all our statutory requirements, BAU and strategic project goals so that we fully understand the learning and development requirement across the business.

As an internal expert on training across relevant strategic projects, you will provide good quality internal consulting support and ensure we offer high quality training interventions.

With your extensive knowledge of learning & development you will manage, and support, the development of our Support Centre training plan and ensure that it is aligned with the wider L&D team.

A bit about us:

At Whitbread, we are fully committed to growing legendary brands through building a strong customer heartbeat and innovating to stay ahead. Our winning teams delight customers so they come back time and time again which, along with our focus on everyday efficiency, drives profitable growth.

Every day our fantastic team members serve up great memories in our restaurants and wow guests through a great night’s sleep in our hotels. We pride ourselves on providing consistent quality and service. We’re continually innovating to meet our guests’ evolving needs whilst being committed to creating a great place to work for our team members.

Premier Inn and hub by Premier Inn currently have over 750 hotels across the UK offering over 70,000 rooms. Our aim is to make this 85,000 by the end of 2020! We have hotels in the Middle East and having opened our 1st hotel in Germany with more sites in the pipeline.

Our much loved restaurant brands include Beefeater, Brewers Fayre, Table Table and Whitbread Inns. Alongside these, our new propositions Bar + Block and Cookhouse & Pub are both growing at pace. We have over 420 restaurants across the UK offering the highest level of service.

We have recently celebrated our 275th anniversary when Samuel Whitbread founded our business on a set of principles and although our core business has changed over the years we stay true these with our values:

  • Genuine - we really care about customers
  • Confident - we strive to be the best at what we do
  • Committed - we work hard for each other

We are excited about what the future holds and would love you to join us on this exciting journey!


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