IT Helpdesk - PC & MAC TECH COMPANY WITH AMAZING OFFICES
Working on the IT Tech Bar providing technical support to internal employees.
- First line support responsibility for the helpdesk manage and follow up on helpdesk tickets.
- Examples are Windows 8-10, Cloud based applications Google Apps and the corporate Google Mail.
- 1-2 years Helpdesk experience in a high-tech company.
Knowledge & Skills
- Self-starter able to work on own initiative.
- Ability to work in a team environment.
- Demonstrated team work and growth potential.
- Fluency in English required, other languages would be an advantage,
- Excellent communication and troubleshooting skills.
- Strong inter-personal skills and the ability to work in a team environment,
- Customer focused.
- Capable of training end-users in different applications.
- Expertise in working with and supporting of cloud based systems like Business Google Apps and Mail,
Demonstrated ability to technically assist other analysts/systems administrators