Digital Omni-Channel Manager

Michael Page Digital
11 Feb 2018
16 Mar 2018
Contract Type
Full Time

The Digital Omni-Channel Manager will be responsible creating digital experiences across all channels to build the organisation's digital presence.

Client Details

An established IT company based in Feltham.


The Digital Omni-Channel Manager will be responsible for:

  • Defining and creating user journeys, delivering an optimal experience across paid, owned and earned digital channels.
  • Conduct analysis and reporting to measure and optimise the customer journey.
  • Leverage automation tools and expertise, proactive personalisation, data driven targeting and predictive analytics to streamline the decision to journey to aid the buying process.
  • Partner with countries to deliver relevant customer journeys and best practices
  • Work with content teams to develop digital-first content
  • Define and create interaction opportunities that encourage audience engagement and active participation


The Digital Omni-Channel Manager will be expected to meet the following criteria:

  • Able to manage multiple projects in a fast-paced, deadline-driven environment.
  • Substantial experience in marketing online channel and cross channel integration.
  • Ability to develop actionable insights from data to influence business decisions.
  • The ability to lead cross functionally in a highly matrixed environment.
  • Experience influencing customer journeys and experiences across various Digital touchpoints.
  • Substantial Marketing Automation experience.
  • Global Marketing Experience (Highly Preferred)

Job Offer

The Digital Omni-Channel Manager will be offered £300-£350 per day.

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