Care Manager - Domiciliary Care

Spear Recruitment
Darley Dale
11 Feb 2018
21 Feb 2018
Contract Type
Full Time

Care Manager - Domiciliary Care

£32,000 - £34,000 per annum + company benefits plus potential of 25% bonus

We are looking for a Care Branch Manager based in Derbyshire for a 5* Retirement Village.

You will be required to strategically manage the branch within the retirement village in order to grow the business, profitably through the recruitment and development of a dedicated team.

You will also be responsible for creating and managing local relationships to enhance the brand reputation through the delivery of outstanding customer service and full compliance to care standards as laid out by the company and CQC.

The Role

  • Manage the recruitment and development of team, ensuring all members are totally focused on delivering exceptional levels of care
  • Ensure the team are working within a culture of delivering outstanding customer service
  • Assist with the delivery of the on call system
  • Create and deliver a sales and marketing plan to strategically deliver the business levels required to exceed budgets.
  • Create budget and business strategy for the branch
  • Become a member of the local relevant associations or network group in order to raise profile
  • Ensure the specific KPI's both compliance and commercial are monitored and improved upon
  • Ensure all compliance requirements from staffing, through to care plans and care delivery are adhered to completely
  • Ensure all costs are considered to meet the budgetary requirements.
  • Ensure staffing is managed to achieve the budgeted margin
  • Ensure debtors are chased to ensure there are none older than 35 days
  • Ensure branch reports for internal and external use are accurate and relevant.

The skills you will need

  • Have previous experience in a similar role
  • Ideally be NVQ level 5 qualified or working towards
  • Be highly organised and proactive
  • Customer focused and have an excellent telephone manner
  • IT literate

If you are interested in this opportunity then please apply now for immediate consideration.

This vacancy is being managed by Ben Moses at Spear Recruitment Ltd.

Spear Recruitment Spear Recruitment Ltd is Employment agency acting as such under the Employment Act 2008 and Employment Agencies Act 1973

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