Trainee Claims Handler
Trainee / Entry level Claims Handler
£17,835 per annum
We have a superb opportunity for a Trainee to join a well established, ethical financial services company with a great team, an outstanding working environment and a reputation for offering exceptional customer service to their members. The position will suit someone who has telephone based office experience and who is keen to start a long term career within financial services. In this role you will support the Claims Handlers with enquiries and administration.
The role involves:
Issuing claim forms
Providing a point of contact for the claimant, internal departments and outside agencies.
Assisting with the validation of financial and medical evidence documentation and calculating entitlement.
Ensuring all claims criteria is met.
Handling all documentation to ensure compliance.
Recording all information onto the necessary systems.
keep claimants informed of progress.
Working closely with the Senior Claims Handler regarding the status of claims.
Skills and Experience:
A good standard of education with grade B in GCSE Maths and English or equivalent.
Good working knowledge of MS applications.
Previous office based work experience and a confident, polite telephone manner, ideally with exposure to financial services or insurance.
Excellent people skills, the ability to show empathy and remain calm.
Strong mathematical skills.
Ability to work with confidential matters.
The company offer an excellent benefits package including 25 days holiday standard, pension, supported training and private health cover.
Hours: 08:45 - 5pm Monday to Friday