MOTOR INSURANCE CLAIMS HANDLER AND TEAM LEADER
- Full Time
Clark James Specialist Insurance Recruitment would like to work with you if you are looking for a really beneficial career move within Motor Claims. We are working with an exciting and forward thinking business who are rapidly expanding with new offices across the UK.
They currently have openings on their TP/Credit Hire Motor Claims Team ideally suited to candidates with Motor Claims experience including good exposure to THIRD PARTY or Credit Hire claims. As the team is growing they require handlers and a team leader/assistant manager to head up the new team.
Competitive salary will be topped up with an impressive benefits package as well as great working environment in a company who pride themselves on training, developing and promoting from within.
Responsibilities - Team Leader/Senior Credit Hire Handler
- You’ll be assisting the department manager by leading, motivating and developing a team to perform and achieve business results.
- You will ensure that the team has the required skills to achieve claims handling and other performance targets, providing coaching and support to address any shortfalls.
- You’ll be agreeing performance objectives and development plans for your team and actively managing the contribution of your team using key performance indicators.
- You will be responsible for ensuring that the team is appropriately resourced at all times to maximise delivery of the defined levels of customer service and claims handling.
- As a Team Leader you will also resolve referred customer and claim related issues in a manner which maximises customer and company satisfaction.
Responsibilities - Handler Role - Recovery
- Managing claims caseload, in accordance with the company claims philosophy, claims handling procedures and service levels.
- Adhering to agreed personal authority limits, referring to line manager for authorisation where activity exceeds such limits
- Controlling claim cost by achieving most economical settlement, through good use of liability and quantum arguments and effective negotiation.
Clark James are renowned for having your best interest at heart and will help and advise you not put pressure on you! We have a great relationship with this client to enable your CV to reach the top of the pile!
The salary for this role is generous and topped up with an annual bonus as well plus benefits package.