Trainee Technical Needs Assessor

11 Feb 2018
21 Feb 2018
Contract Type
Full Time

Trainee Technical Needs Assessors

The role

Contact Associates has a new Permanent, full time job vacancy for someone who is looking to support people and use their education to further themselves and assist others to take the path towards greater self-reliance.

By engaging in the Contact Associates' training programme you will gain experience and specialist knowledge to enable you to undertake technical needs assessments for people with disabilities, mental health conditions and specific learning difficulties in accordance with regulations and the quality assurance frameworks you will then produce formal written reports.

To clarify, as a needs assessor you will consider the barriers that the disabled person may encounter in further education as a result of their disability and recommend support to overcome these obstacles. This role will involve extensive travel between centres and locations so please only apply if you are happy to travel as part of your job.

What we are looking for from you:

In order to be successful in your application you will need to challenge yourself, show us your most confident side and through your actions help us identify you as the best match for our role.

Take the first step and apply, send us a clear CV, a specific cover letter and follow up if you are not contacted, we want to see your passion and commitment.

There are certain attributes that we are looking for such as punctuality, reliability and flexibility. You will represent yourself first and through your positive actions show the world and more importantly each individual that you assess who Contact Associates are and why we are passionate about what we do.

Show us that you can listen, show us that you care about how other people feel and show us a that you are a safe pair of hands to help people get the right support so they can better themselves through Education.

About Contact Associates

From our head office in Taunton, our specialist team administer Disabled Students Allowance (DSA) Needs Assessments for students entering Higher Education through a network of DSA-QAG accredited assessment centres across England and Northern Ireland.

Through our Sound Support service, we also provide fully qualified study skills tutors, mentors and support workers to assist students throughout England.

We also provide individual dyslexia tuition for post-18 year old students.

  • Key Duties & Responsibilities
  • To successfully complete the Contact Associates' training programme; this includes job shadowing, observations, training in assistive technology and software as well as written evidence of report writing development.
  • To undertake technical needs assessments of people with the full range of disabilities as specified by the Equality Act (2007) in accordance with the Department for Education regulations, equality legislation, the requirements of student funding bodies and the appropriate Quality Assurance Framework.
  • To work with higher education students to identify appropriate study and support strategies to enable the individual to participate in their study activities
  • To produce formal written needs assessment reports in the format and timescale laid down by Contact Associates for relevant parties including disabled people, funding agencies, suppliers and institutions, making recommendations for study aids and study strategies.
  • To demonstrate, evaluate the suitability of, and offer advice on appropriate hardware, software, assistive technology and other aids for each individual.
  • To respond to post-assessment queries as appropriate in a timescale prescribed by Contact Associates.

Further Duties

  • To liaise with internal and external agencies in order to complete reports and to ensure relevant support is recommended.
  • To undertake continuous professional development in order to keep up to date with developments in disability support, equality legislation, enabling technology and strategies.
  • To contribute to the development of policy and procedures and evaluation mechanisms to inform the further quality enhancement of service delivery.
  • To contribute to the development of company policy and practice to ensure compliance with relevant quality standards and legislative requirements.

Qualifications / Training and Experience

  • Educated to degree level (desirable)
  • Knowledge of funding methodologies for DSA support (desirable)

Aptitude and Abilities

  • Ability to plan, prioritise and organise own workload (essential)
  • Excellent inter-personal, verbal and written communication skills (essential)
  • Advanced IT skills (essential)
  • To be proactive in undertaking continuing professional development (essential)
  • Pragmatic approach to problem solving (essential)

What's in it for you?

At Contact Associates and Capita, training and development aren't optional extras: they're how we do our job. We will motivate you to perform at your peak, recognising your achievements and rewarding them appropriately. As well as a generous basic salary we also give you, company pension scheme and access to voluntary benefit options.

What we hope you will do next

Help us find out more about you by completing our short application process - click apply now.

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Capita Resourcing welcome applications from all suitably qualified people regardless of gender, race, disability, age or sexual orientation.

Capita Resourcing is a trading name of Capita Resourcing Ltd. Services offered are those of an Employment Agency and Employment Business. Applicants will be required to register with us.

If you are successful with your application, you will need complete Capita's vetting and screening checks. This will include, but not be limited to, Reference Checks, a Criminality Check, Financial Probity Check, Sanctions Check and Media Check.

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