Loans Business Manager

Experian Limited
Bestwood Village
11 Feb 2018
16 Mar 2018
Contract Type
Full Time

We are currently recruiting for a loans business manager to work for HD Decisions. HD Decisions is an innovative, rapidly growing FinTech company that was acquired by Experian in 2014. HD is unique as it offers a start-up culture combined with Experian's big company benefits and is a place where employees have the opportunity to make a real impact on the business.

HD Decisions develop data and technology products for the financial services market specialising in pre-qualification services. Their tools allow price comparison sites to profile their customers and match them to the most suitable products, radically improving the value proposition for their consumers and at the same time increasing their revenue. They also provide direct solutions to the likes of Barclays, Barclaycard, Lloyds Banking Group, RBS and NatWest.

HD are committed to building a diverse team of passionate self-starters to work in an equitable environment where learning and self-development is valued and supported. We work collaboratively to understand colleagues long term career aspirations and to ensure they have the career development and growth they need to achieve these goals. Through personalised career objectives and performance plans, we open up conversations on progression whether this is achieved through mentoring and coaching or classroom-learning environments, we offer rewarding ways in which to learn for those who desire to do so.

Key Responsibilities

  • Ownership and development of day to day running of relationships with major customers in the loans team across the financial services industry
  • Influencing senior teams both internally and externally to help shape and deliver against the strategic roadmap
  • The go-to person for insights on the performance of these relationships, including creating presentations and delivering the results
  • Attending and leading client meetings, agreeing future pipelines of improvements and future opportunities
  • Managing a small but growing team of analysts- both developing and utilising them effectively to deliver masses of high quality work



  • We are looking for an exceptional candidate with a passion for data & people - to work as a business manager with great relationship & analytical skills
  • Minimum 2:1 university degree, ideally in a highly analytical subject
  • Proven relevant work experience
  • Strong conceptual ability, and rigorous and structured approach for analytical problem solving
  • A confident and conscientious communicator with excellent stakeholder management skills
  • Positive, ambitious and proactive in identifying and implementing improvements across the team
  • Great computer based skills, specifically in Excel & PowerPoint
  • Organised and with excellent attention to detail
  • The agility to respond in a fast-paced environment and maintain professional demeanour under pressure


  • People management experience
  • Working knowledge of SQL
  • An impressive understanding of the digital &/or consumer credit environment

Here at Experian, we believe that great work deserves great rewards. In return for your ideas, commitment and ambition, we will give you a very competitive base salary and a range of benefits as soon as you join.

On top of your base salary, we offer:

  • Performance related bonus scheme
  • Flexible working options
  • 25 days' annual leave (plus the ability to purchase 5 additional days)
  • Generous contributory pension
  • Opportunity to buy shares with the company share-save scheme
  • Life assurance
  • Medical and Dental cover
  • Retail discount schemes
  • 3 Community involvement days per annum
  • Access to the everywomanNetwork - a 3rd party hosted site intended to equip you with valuable tools to advance in business

As part of the office, you'll also enjoy:

  • A fun, friendly and collaborative team
  • Regular team social events such as monthly games night & nights out
  • A great office with social spaces including table-tennis, table football, book corner, games consoles, board games and plenty of people wanting to play

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