PPC Account Manager

11 Feb 2018
12 Mar 2018
Contract Type
Full Time
We have an opportunity for a PPC Account Manager to join our team in Reading. Our PPC Account Managers work closely with our customer base of SME's - creating and maintaining PPC advertising on their behalf. It's essential that you build strong business relationships with customers to maximize their satisfaction and return on investment. Yell are proud to have been recognised by Glassdoor as one of the UK's 25 best companies to work for in 2016, 2017 and 2018.

The Role

    Effectively run PPC Plus campaigns for Yell's customers, ensuring regular contact and feedback of campaign performance, taking action as necessary to ensure customers' budget is used effectively.Build and maintain relationships with Yell's customers through telephone and written contact to maximize customer satisfaction and profitability, actively looking for customer growth opportunities.Respond to, and initiate communications with internal and external customers to elicit all necessary information, ensuring customer needs are met.Produce and analyze reports to ensure that customer needs and business objectives are met.
The Person

    Experience in a customer service role including face to face/ telephony and written customer communication - ideally in a Digital environment.Excellent communication skills.A self-starter with excellent organization skills and attention to detail.Training/learning is continual, you will need to be disciplined and interested in the digital space to keep ahead of the game.PPC experience advantageous.
?The company

For over 50 years Yell has specialised in helping small and medium sized businesses find and connect with customers. We're not just any marketing agency. We combine leading edge technology with our decades of local marketing experience to help businesses achieve their ambitions, and we do it all by getting to know our customers, and their businesses individually.

Our values; Knowledge, Relationships, Integrity, Passion & Results really matter and how we work is just as important as what we do.

In order to be considered for this role you must be able to demonstrate proof of eligibility to work in the UK and hold a valid work visa if applicable.

This job was originally posted as www.totaljobs.com/job/79965044

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