Desktop Support Manager / Service Desk Manager - URGENT - ITIL

Recruiter
Harrington Starr
Location
United Kingdom
Posted
10 Feb 2018
Closes
15 Feb 2018
Contract Type
Permanent
Hours
Full Time
Desktop Support Manager / Service Desk Manager - City of London - ITIL,Financial Services, Project Management, People Management, Windows,Bloomberg, Reuters - 65,000A leading and innovative financial services organization based in thecity are currently looking to hire a Desktop Support Manager / ServiceDesk Manager (ITIL, Financial Services, Project Management, PeopleManagement, Windows, Bloomberg, Reuters) to manage the EMEA DesktopTeam. The successful candidate will be acting as primary contact onGlobal Business Solutions and Technology Desktop Operations in the EMEA region.Day-to-day responsibilities of the Desktop Support Manager / ServiceDesk Manager (ITIL, Financial Services, Project Management, PeopleManagement, Windows, Bloomberg, Reuters) will include: people managementof the EMEA Desktop team; carrying out regular 121's combined withannual performance reviews; acting as a point of escalation andrefining, developing and releasing operational processes and procedures.To be considered for the Desktop Support Manager / Service Desk Managerrole you will require the following skill-set: People Management (ideally of an EMEA Team) Customer Relationship Management Project Management Incident and Problem Management Acting as a key escalation point Financial Services Experience ITILv3This is a fantastic opportunity to work for a market-leading InvestmentManagement company, if you are looking for an exciting and rewarding newchallenge working for highly reputable company and where you will bemanaging an EMEA Support desk then please apply now! For immediateenquiries please contact Harriet Lamplugh de Smith at Harrington Starron 0203 587 7007 / harriet@harringtonstarr.comDesktop Support Manager / Service Desk Manager - City of London - ITIL,Financial Services, Project Management, People Management, Windows,Bloomberg, Reuters - 65,000 - provided by Dice ITIL, PROBLEM MANAGEMENT, PROJECT MANAGEMENT, WINDOWS

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