Mac Support Engineer - 6 months contract

Viqu Limited
London (Greater)
11 Feb 2018
12 Mar 2018
Contract Type
Full Time
Mac Support Engineer - Central London - 6 months contract

A Global IT Organisation, based in Central London, require an experience MAC and Windows Desktop Support Engineer to join a growing team.

My customer are going through massive growth, both via acquisition and market share, and down to this they require an Mac Engineer to support them both on daily BAU and Project based work load.

Qualifications and Skills:

- Excellent MAC OSX desktop and server support skills
- Experiencing supporting MAC OSX desktop and server across a range of versions
- Experience supporting common OSX applications such as Adobe Creative Cloud, Microsoft Office, QuarkXpress, Extensis Suitcase Server
- Strong experience with using and administrating JAMF Casper

- Proven expertise in Office 365, Active Directory, DNS, VPN, DHCP
- Any Windows and Mac Server Experience an advantage
- Preferred experience in Amazon Web Services (AWS) deployment and management or Azure

General Duties and experience to include:

- Proven experience working in both a MAC and Windows Support Environment - The split is 70% Mac, 30% Windows, so the emphasis is on MAC
- Extensive IT support experience, across a number of business functions or applications and the ability to lead projects on your own initiative from concept to completion and all ongoing user support thereafter
- You will support and maintain all office IT equipment (meeting rooms, seminar rooms, laptops, macs etc.)
- Initial point of contact for all matters relating to relevant systems, for both internal and external parties
- Excellent troubleshooting and diagnosis skills across technologies
- Comfortable dealing with customers remotely and face to face

Although this is a Desktop / 2nd Line Support Position, there will times you need to provide First Line support, and may be 3rd Line / Server Support if you have the knowledge.

This is initial 6 months contract, but it has the scope to run much longer terms.

This is an immediate start, with interview slots available for W/C 12th February

To discuss this exciting opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact Mike McEvoy, by exploring the VIQU IT Recruitment website.

If you know someone who would be ideal for this role, by way of showing our appreciation, VIQU is offering an introduction fee up to £1,000 once your referral has successfully started work with our client (terms apply).

To be the first to hear about other exciting opportunities, technology and recruitment news, please also follow us at 'VIQU IT Recruitment' on LinkedIn, and Twitter: @VIQU_UK
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