Network Support Engineer

Cloudscope Ltd
Great Yarmouth
11 Feb 2018
16 Feb 2018
Contract Type
Full Time

CloudScope is working with a leading supplier of satellite communications solutions in to a wide variety of global markets including; oil & gas, media, maritime, adventure travel and mining.

We are seeking a Network Support Engineer to join the team as they continue to grow. The role provides the opportunity to build and expand your hands-on experience and skills within networking, working on critical projects.

The Role

  • Become the main point of contact for all internal networking infrastructure as well as the externally used network
  • Responsible for all 'Business as usual' tasks relating to internal networking services and the 'AST Network.'
  • Responsible for supporting customer solutions as part of the Group Technical Team.
  • To respond to and manage support tickets from Helpdesk and if required liaise with other AST teams.
  • Partake in on-call rota supporting the businesses core network and customer solutions therefore you will need to be based relatively close to the AST office.

The Candidate

  • Good understanding of TCP/IP & OSI model
  • Network administration supporting core business environments
  • Knowledge of LAN switch configuration on Cisco Switches
  • Knowledge of configuration on Cisco Routers including routing protocols
  • Knowledge of Firewall & VPNs
  • Experience of Network Management systems/platforms
  • Design, testing & implementation of changes to networks, including software updates, hardware changes and configuration changes
  • Good understanding of Network Security
  • Administration of VOIP Telephony systems
  • Strong written & verbal communication skills


  • A can-do positive, pro-active attitude
  • Excellent listening, interpersonal and communication skills
  • Ability to effectively prioritise and execute tasks while under pressure
  • Taking responsibility for business-critical issues

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