Shareholder Administrator

Link Asset Services
London (Greater)
11 Feb 2018
15 Feb 2018
Contract Type
Full Time
We are part of Link Group, a leading global provider of financial administration solutions. As one of Europe’s leading asset servicing platforms, Link Asset Services interacts with almost 6m investors, administering and safeguarding £600bn of assets across 10 highly regulated markets.

Job Description

An opportunity has arisen for an Administrator to join our Shareholder Administration Team based in Beckenham. Our team is responsible for all aspects of registration maintenance and general administration work over multiple share registers. We work closely with other business areas to provide the very highest level of service in administering complex processes and the highest standard in share register maintenance.

What being an Administrator within the Shareholder Team involves:

•Research and respond to written, email and telephone enquiries relating to current and historical shareholder/client enquiries using bespoke IT systems and any other relevant sources of
•Confidently liaise to a high verbal and written standard with both internal business areas and shareholders
•Updating/deleting and modifying data
•Providing accurate daily and weekly statistics within set timescales
•Validation/Registration and rejection of legal documents
•Liaise with other business areas to seek resolution to queries and effectively complete end to end
•Immediate escalation to the management team of any complex/contentious cases
•Creation and ownership of incident reports
•Attend, participate and complete all required training courses
•Attend and participate in team meetings
•Achieve personal targets set at performance reviews
•Adherence to Data Protection procedures
•Comply with Link’s – Treating Customers Fairly policy at all times

Skills and Qualities you will need:

•Minimum 4 GCSEs or equivalent – including Maths and English at grade 5 (C) or above
•Investment Operations Certificate – 3 Modules or ICSA certificate (CCSP), desirable
•Intermediate Microsoft Office skills – Outlook, Word, Excel etc.
•Ability to work independently, with an accurate attention to detail
•FCA experience and awareness
•Ideally working within the stocks and shares industry either within a brokerage or registrar environment

Please note that this is a full time role, working on a rota basis between the hours of 8am – 6.30pm

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