Collection Associate (pre-delinquency team)

11 Feb 2018
15 Feb 2018
Contract Type
Full Time
Collections Associate - Starting salary £8.46 - £8.71 per hour dependant on Collections experience (£16,500 - £17,000-full time equivalent) + monthly bonus available of up to £206 + benefits + subsidised bus from Leeds to Morley.

Start date: 19th March 2018.

Shifts: Fixed shifts, 37.5 hours per week. Monday - Friday between 8am - 6pm.

Are you looking for a new challenge? Looking for a change in career or to progress within your current field of work then NewDay have the career for you as a Collections Associate!

Who are we?
Our colleagues say that we are a progressive and rewarding organisation that believes in building strong team spirit. We also happen to be one of the UK's fastest growing companies working with many leading brands including Amazon, TUI Debenhams, Topshop, Topman, House of Fraser, Laura Ashley, Burton, and Miss Selfridge - we provide a range of financial services on their behalf.

What will I be doing?
An excellent listener and negotiator, you will work within our collections team, helping our customers to find the right repayment solution to meet their financial situation. You will take inbound calls and make outbound calls to speak to our customers. If you are passionate about delivering great customer service and have the ability to put yourself in other people's shoes whilst ensuring a satisfactory business outcome then we have got the career for you. New to this type of work, don't worry as full training and support will be provided when you join us a Collections Advisor.

We believe in rewarding our colleagues for their efforts at NewDay. In return for your hard work and commitment, you will be given fantastic benefits including,

* an excellent quarterly commission scheme based on your individual performance with the potential to earn up £206 per month,
* annual company bonus of 7.5% based on 'on target' performance,
* 23 days holiday plus bank holidays, rising to 27 days over 4 years
* comprehensive medical insurance cover available to all colleagues after 6 months service. Family members can be added at discounted rates
* income protection scheme covering up to 75% of your basic salary for five years in the event of long term absence due to ill health
* a highly competitive pension, The company will contribute twice as much as an individual's contribution up to a maximum of 14%, minimum individual contribution is 3%
* life assurance at four times basic salary.
* Voluntary Benefits Package available to employees after successful completion of probationary period, which includes
* holiday purchase scheme
* childcare vouchers
* discount scheme - 8,000 preferential rate discounts available in high street stores, cinema's and other retailers
* cycle to work scheme
* learning plus scheme
* gym membership discounts available all over the country.
* employee assistance programmes to support your health and wellbeing
* onsite canteen, free parking and a subsidised bus service.

Your Development
If a career is important to you, NewDay can offer a variety of opportunities to colleagues who display potential and are champions of our Manifesto and Values. You will be given the opportunity to join our ASPIRE Development Program enabling you to increase your earnings to £8.97 after 6 months and incrementally to £11.79 per hour after 2 years (£17,140 -£23,000 full time equivalent)

Applicants must be able to pass a full credit check and criminal record check

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