Software Engineer

Candidate Source
Isle of Man
09 Feb 2018
15 Feb 2018
Contract Type
Full Time
An e-gaming company based in Douglas, Isle of Man are looking to recruit a Software Engineer on a 12 month contract with a view to becoming permanent to investigate, troubleshoot and resolve incidents on live systems, in addition to deploying software to update and add to our portfolio of games and products. The Engineer will receive many benefits such as annual training budget, free food and drinks with onsite canteen and coffee shop, organised sports clubs, access to a fully equipped games room – table tennis / foosball / ping pong / pool table, onsite gym, weights room and studio and state of the art office facilities.

The company is part of a global company, totalling 2500+ employees across the world. Specifically, the company provides support services for its entire global operation, working closely with its top-class development teams to produce and release content for the online gaming industry. The company has created a thriving collaborative environment where exceptional people can reach its potential.

As the Software Engineer your duties will include:

- Providing technical expertise across the product portfolio, covering both deployment and support.
- Troubleshooting complex support queries from operators, investigating SQL databases to identify bugs.
- Supporting and maintaining SQL and Microsoft environments.
- Managing the delivery of new software to systems whilst ensuring continuous availability of our products and services.
- Actively engaging and building relationships with operators, development teams and third-party providers.
- Resolving support issues, providing ongoing IT solutions in a fast-paced production environment.
- In-depth investigation and resolution of live incidents.
- Providing ongoing automation and monitoring solutions.

To be a successful Software Engineer you will have the following skills and experience:

- Demonstrable experience in Windows Server applications.
- Experience in troubleshooting SQL based issues.
- Previous experience in a support role, using a ticketing system and providing technical support at a 2nd or 3rd tier level.
- Excellent customer service and communication skills.
- Microsoft qualifications including both MCSA and MCSE (SQL server track).
- Knowledge of virtualisation technologies and IT infrastructure (servers, networking and storage).
- Experience troubleshooting and deploying on live systems.

- Ideally, you will have knowledge and exposure to some of the following technologies:

- SQL Server 2014/2016
- Transact- SQL
- Windows Server
- C# development
- F5 Loadbalancer
- Virtualisation
- Automation and monitoring solutions.

In return, the Engineer will receive a salary of £300 per day.

The first stage of the application process is to apply online.

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