Desktop Support Engineer

RZ Group
10 Feb 2018
16 Mar 2018
Contract Type
Full Time

Desktop Support
Location: Helensburgh
Duration: Full Time/Permanent

RZ Group has been tasked to find an experienced Desktop Support Engineer. The role will require someone with excellent problem solving skills who can work individually as well as part of a team.

The role:
Responsible for delivering IT capabilities and service delivery models with our clients IT departments. Deliver IT Services to 1700+ users operating across 15 UK sites. With over 60 staff based at 6 locations.

Key responsibilities:
* Communicate between various IT functions which is in line with Technology Services
* Ensure that all team members receive appropriate support
* Maintain high standards of technical performance

Key skills:
* Experience of Service Desk, and End User Services
* Knowledge of Infrastructure & Applications Services
* Knowledge and experience of IT Business Operations including relationship management
* Stakeholder management
* Gathering requirements and budgets for IT Services projects

Desirable skills:
* Self-starter with willingness to learn from colleagues
* Able to work individually as well as part of a team
* Excellent personable and communication skills
* Dynamic and flexible "can-do" attitude

Recruitment Zone acting as an employment agency in regard to this advert.

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