1st Line Technical Support Engineer

Recruiter
The One Group
Location
Chesterton
Posted
12 Feb 2018
Closes
15 Feb 2018
Contract Type
Permanent
Hours
Full Time
My client is currently looking to expand their support team at their headquarters in Swavesey, Cambridge. They are recruiting for a 1st Line support role in our Technical Support Team. The ideal candidate will be very customer focused and have some previous experience of working in customer focused role. Windows skills will be a great addition as well any infrastructure or cloud experience. Essential Skills* Demonstrate an excellent telephone manner and customer service skills* Show a structured approach to problem solving* Keep your attention on the detail under pressure* Be able to follow agreed process and understand its importance in achieving repeatable results* Have a willingness and aptitude to continually build your knowledge across a variety of software, hardware and cloud solutions Desired Skills * Windows OS and Server, and their installation, configuration, or maintenance * Android OS and configuration of smartphones * SQL databases and SQL scripts * Software development, testing , or deployment ** PBX configuration and integration * French or German language capability Benefits include: * BUPA Healthcare * Life Insurance * Childcare Voucher Scheme * Discretionary Annual Bonus * Free Parking * Free Tea & Coffee * Regular Social events With offices in Cambridge, Northampton and Peterborough - The ONE Group's recruitment specialists offer unparalleled recruitment expertise across seven specialist divisions; Accountancy & Finance, Executive Search, HR, IT, Marketing, Office Support and Technical. Whether you are looking to advertise a job, or take the next step in your career, we offer an ever-growing employment network, which currently exceeds 50,000 people in the East of England and The Midlands. We pride ourselves in adding value to any recruitment experience, with the foundation of our success coming from customer service, expert knowledge of the local marketplace and our understanding of the significant value people can add to the workplace. This isn't just recruitment, it's: Recruitment as it should be. For more information, call us or visit our website at www.theonegroup.co.uk - provided by Dice ANDROID, CLOUD, PBX, SQL, WINDOWS

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