Sales Team Leader

Recruiter
NRG Resourcing Ltd
Location
Westmead
Posted
11 Feb 2018
Closes
15 Feb 2018
Sector
Accountancy
Contract Type
Permanent
Hours
Full Time

We are pleased to be working with an award winning client currently recruiting for a Sales Team Leader!

The Sales Team Leader will lead a team of blended Sales Agents in a proactive call centre

Ensure your team deliver within set guidelines and regulations

Will be able to identify training/coaching requirements for all members of the team/department

Responsible for the training and coaching of your team

Ensure KPI’s are set and are achieved by your team

Motivate and lead your team

Manage the team’s performance at all times

Confident in dealing with the performance management processes

Utilise your personal experience to ensure all targets are achieved

Will be able to put forward ideas for continuous improvement of the team/department

Be flexible to the demands and needs of the role

Confidence in dealing with customer complaints

Required Skills, Qualifications & Experience Qualifications / Skills:

Excellent communication and leadership skills

Proven ability to lead a Sales Team and generate enthusiasm for sales in a motivational and competitive team environment

Experienced in outbound sales techniques

Ability to build and maintain positive relationships with internal and external customers

Ability to demonstrate leadership skills and a positive contribution to a supportive team culture

Ability to demonstrate a flexible and co-operative approach towards changing business needs

Act as a role model to the team in display of positive behaviours

Adapt to changes to policy and process, sometimes at short notice

Desired Qualifications / Skills Have a background in Insurance or Financial Services

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