Head of Artificial Intelligence

Recruiter
SCC
Location
Birmingham
Posted
11 Feb 2018
Closes
15 Feb 2018
Contract Type
Permanent
Hours
Full Time
Working for the newly formed Innovation Group, run by SCC’s Chief Innovation Officer, this is a brand new role that will work inside the A.I Practice within SCC. You will work closely with our AI sales team, our customers and be integral in delivering innovative solutions with our partners that define the next generation and AI landscape. You will bring the best, most innovative AI solutions together for our customers, using our own direct capability in UK, Europe and our own Offshore Development Centre in Vietnam as well as the capability of partners. We are recruiting for the right individual to drive this business forward and someone who brings with them the knowledge and experience of these services to share in our business.

Job Purpose

This is a key role for the development of our AI solutions and associated software development at SCC. The consultant should be a hands-on leader with a proven history of working with customers in all sectors. The role requires a strong background in consulting, architecture and software development and proven experience in building client relationship, customer engagement and stakeholder management resulting in new wins. The consultant must have the ability to engage in opening discussions with stakeholders, rapidly identify their issues and both outline and effectively communicate solutions appropriate to resolving their issues.
The role requires extensive experience in a wide array of technologies, and a solid understanding of new and emerging technologies form a number of the key vendors, including AWS , Google, IBM, ServiceNow and Microsoft, as well as a deeper understanding of the broader AI and IoT market and some of the key players within it.

In addition to delivering high value, this role will play a key part in shaping and delivering the Software Development roadmap that will encompass revenue growth, profitability, proposition innovation, and project & service optimisation. In this role you will play a pivotal part of the identification and on-boarding of new and emerging technologies, solutions and services for SCC in a rapidly changing and exciting area of our business.

Responsibilities

Presales

• Manage full sales cycle from lead to close for owned opportunities in conjunction with AI sales
• Manage the quality of overall deliverables throughout the end-to-end sales process
• Provide detailed responses to application requirements as part of a formal tender process
• Work with partners and internal delivery staff to design solutions to customer needs
• Manage risk though the sales process to ensure technology solutions can meet use case requirements and cooperate exposure for both SCC and Clients are identified
• Facilitate workshops that assist in shaping solutions during the sales cycle
• Build strong value propositions that highlight our key strengths
• Work with the bid management team to deliver cost models
• Manage and develop the relationship with partners
• Help customers identify and validate use cases for technology to deliver a business outcome
• Maintain understanding and knowledge of new and emerging methodologies & technologies in the marketplace

Architecture

• Work with the Business Analysts, Developers and Stakeholders and act as a conduit to identify use cases for clients and the best-in-class solutions that ultimately lead the delivery of those solutions
• Lead requirements capture & solution shaping / architecting activity, including prototyping and proof of technology and proof of concept development as required
• Define & deliver new solutions that enhance the AI Practice and wider Solutions portfolio
• Keep abreast of emerging technologies in the AI and IoT fields as well as keeping one eye on emerging and developing capabilities in line with the Innovation Group model
Project Delivery
• Provide post-sales support to project managers in order to reduce costs and optimise profitability
• Take ownership and responsibility for customers’ risks and issues, when required

Skills Knowledge & Experience:

• Previous experience in a customer-facing role pre-sales role
• Experienced with Artificial Intelligence
• Experience of IoT capabilities and futures
• Experience of software development methods including offshore development models outside of the EU
• Excellent skills in writing proposals spanning business and technology domains
• Must have a hands-on AI experience ideally have worked for a vendor or supplier in this technology area
• Hands on experience of working with software development
• A background including a good understanding of ERP and CRM systems, Digital Technology including AI, Cloud, Mobility, Big Data Analytics and IoT
• Keen learner with the ability to quickly understand the architecture of new and emerging technologies
• Extensive software architecture and solution design experience
• Substantial experience in a commercial operational environment dealing with business critical systems
• Full life cycle experience is application developments, with good experience and understanding of the application development processes
• Experience in communicating complex technical information to a variety of audiences
• High level of understanding of multi-tier, distributed architectures
• Excellent verbal, written communication skills

Desirable skills/experience
• Cloud based technologies and experience with Azure &/or Amazon Web Services including Lex
• Understanding of business solutions including IBM Watson, Microsoft Dynamics CRM, AX, Salesforce, SAP, Oracle
• Understanding of API ‘economy’ delivery models including Restful, GitHub, Docker, IBM Watson, Google, Amazon & Microsoft
• Project management, Service Management and consultancy experience
• Knowledge of DevOps and Agile software development methodologies
• Knowledge of Cloud approaches to hosting and service delivery
• Understanding of Cognitive, Machine Learning & Artificial Intelligence technologies
• Experience of Business Intelligence and Analytics methods and projects

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